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Opportunity Details

Health & Wellness
Families, Low-income communities

Age Minimum (with Adult): 21+, Minimum Age:21+

Case Management: Helpline Assistant

We are looking for kind, warm-hearted volunteers to help check in with individuals who are feeling a bit lonely.
Catholic Charities Community Services runs a telephone Helpline that is one of the incoming portals of entry for clients seeking assistance.
We frequently encounter individuals who really want someone to talk to on a regular basis or would like someone check in with them, just to say hello, or to maintain a friendly connection. We would like to develop a “warm line” for people who want that kind of connection.
We are looking for volunteers to:

  • Call clients who have signed up for the "warm line".
  • Strengthen our Helpline by answering calls.
  • Cover the front desk.
  • Help us to develop and maintain robust resources.
The Helpline program will operate Monday-Friday from 9-5pm
Volunteer Schedule: 2 Days per week for a minimum of 4 hours
Volunteer Commitment: 3-6 months
Skills: Spanish Bilingual is preferred but not required.

Our offices are located in Midtown East, Manhattan.
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Volunteers needed through 12/31/2020

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Catholic Charities of New York


Catholic Charities Archdiocese of New York
1011 First Avenue, 11th Floor
New York, NY 10022

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